“ZVC India, parent firm Zoom Video Communications, Inc, has received the Unified License with Access – pan India, NLD National Long Distance, and ILD – International Long Distance from the Department of Telecommunications (DoT), Government of India,” the corporate stated in a observation.
In September ultimate yr, Cisco’s Indian subsidiary WebEx India used to be granted a telecom license, permitting the corporate to ship “business grade” nationwide and global telecom connectivity within the nation.
What does it imply for companies?
The corporate stated that with those licenses, it’ll have the ability to be offering its cloud-based non-public department trade (PBX) carrier.Zoom Phone‘ to multinational companies (MNCs) and companies running in India.
The PBX device necessarily acts as a neighborhood phone trade that facilitates convention name control for companies.
What is Zoom Phone?
Zoom Phone is a world cloud PBX software carrier that permits MNCs and companies in India to have a unmarried communique platform for his or her world staff.
It provides options reminiscent of clever name routing, auto attendants, interactive voice reaction, shared line look, name queuing, name analytics, voicemail, recordings and transcriptions, in addition to desktop/cellular app enjoy, optimized for industry customers.
“With Zoom Phone, India businesses and MNCs can support flexible work environments, foster greater collaboration among employees and elevate the customer experience,” stated Sameer Raje, ZVC common supervisor and head, India and SAARC Region.
In the approaching months, Zoom will paintings with regulators and companions to supply telecommunications products and services bundled with its Zoom Phone PBX carrier.
“This important milestone underscores our continued focus in India, a strategic growth market for Zoom, and our commitment to bringing new and innovative collaboration solutions to India users,” Raje added.
According to the corporate, Zoom Phone grew greater than 100% year-on-year globally in fiscal yr 2023, surpassing 5.5 million seats within the fourth quarter of fiscal yr 2023.