Reuters | , Posted by way of Singh Rahul Sunilkumar
Japanese gaming corporate Nintendo has agreed to fix totally free past the criminal ensure duration unresponsive console controllers following lawsuits from European shopper teams, the European Commission mentioned on Tuesday.
Nintendo discovered itself within the EU highlight after the European Consumer Organization (BEUC) and 9 nationwide shopper teams in 2021 complained to the EU government about its Nintendo Switch console, announcing they become worse too temporarily.
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This technical downside referred to as the ‘Joy-Con go with the flow’ affected each Nintendo Switch and Nintendo Switch Lite consoles.
The Commission mentioned the Japanese corporate has now agreed to deal with the issue.
“Nintendo agreed to offer and indicate clearly that defective Joy-Con controllers will be repaired without charge by Nintendo’s repair centers, regardless of whether this has been caused by a defect or by wear and tear, and even if the manufacturer’s guarantee given by Nintendo has expired,” it mentioned in a observation.
BEUC welcomed the announcement however criticized it as a non permanent resolution.
“This is only a short-term fix that will allow consumers to have their defective products repaired for free. Yet Nintendo can still sell the console with the potential bug,” BEUC Deputy Director General Ursula Pachl mentioned in a observation.