Here’s the memo in complete, as in line with the CNBC document:
,Dear Team Members,
We frequently speak about how simplifying our paintings and bettering how we function is significant as we develop. We’ve made nice development in those spaces via earlier operational and organizational adjustments. As the grocery trade continues to all of a sudden evolve, and as we — like several shops — have navigated demanding situations just like the COVID-19 pandemic and persisted financial uncertainty, it has grow to be transparent that we want to proceed to construct on those adjustments. With further changes, we will additional simplify our operations, make processes more straightforward, and make stronger how we toughen our shops.
To accomplish that, we can evolve our running construction and make a couple of adjustments to positive Global and Regional Support groups over the following two months. We see nice alternative to advance our affect at the global, and those adjustments will assist us absolutely seize that chance. These adjustments come with:
- Shifting from 9 to 6 areas with a extra constant choice of shops in line with area. Moving to fewer areas of an identical sizes will let us briefly make selections, enforce sustainable processes, and scale inventions. Ultimately, it’ll assist us lift the provider we offer to our shoppers, crew contributors, and providers. As we redraw the strains of our regional map, some shops might grow to be a part of a brand new area, however this shift may not lead to any retailer or facility closures or trade our dedication to keeping up native relevance in our shops. See our new regional map and management main points underneath. Team contributors can be expecting to listen to from the chief in their long term area early subsequent week.
- Creating a unified, companywide operations crew by way of transitioning category-specific retailer operations toughen from areas to a unmarried Field Support crew inside of our Global Operations crew. Additionally, we can alleviate provide chain control paintings from areas, transitioning those tasks to a brand new Supply Chain Performance Management serve as inside of our Global Supply Chain crew. These adjustments will unencumber time for shops to concentrate on serving shoppers, whilst unifying communications and toughen round transparent operations priorities.
- Enhancing Team Member Services (TMS) toughen for Team Members and Leaders around the corporate by way of realigning TMS crew constructions. This will assist get rid of an important quantity of transactional paintings, which is able to permit our TMS groups to focal point extra on supporting Team Member enjoy, enlargement, and construction. This may even empower retailer management to function with extra agility and feature extra time to concentrate on precedence tasks.
- Adjusting constructions and bettering processes of a number of different Global Support groups to offer more practical, well timed, and constant toughen to shops and make sure toughen groups can focal point on precedence tasks. We will start sharing extra details about Global Support crew adjustments with respective groups nowadays. We may even meet with retailer and facility management to talk about those updates in additional element.
These adjustments will affect our Team Members in several tactics. Store and facility-based roles aren’t without delay impacted, despite the fact that there will likely be some changes to how toughen and retailer groups paintings in combination. There will likely be some discounts in headcount on positive Global and Regional toughen groups, and the ones impacted will obtain additional information nowadays. While trade is important and wholesome for a sustainable trade, it can be very difficult, in particular when it impacts the lives of crew contributors. We are dedicated to supporting all impacted Team Members via those transitions.
As we simplify processes and make stronger how we function, we will reply briefly to evolving trade wishes, focal point extra on our maximum impactful paintings, and spend money on new tactics to serve all stakeholders. We are assured those adjustments will permit us to higher toughen our shops, crew contributors, and providers, lift the buyer enjoy, and place Whole Foods Market for persisted enlargement. Most importantly, those adjustments will assist make sure we ship on our Purpose to nourish other people and the planet for many years to return.
Sincerely, E-Team